Stores & Lounges | Complete Gaming Café & Lounge Management Solution
Store & Lounge Solution

Operate Successful Gaming Cafés & Lounges

Launch and manage profitable gaming lounges with complete terminal management, customer loyalty programs, and clear revenue analytics designed for single-location excellence.

Gaming Lounge Interior

Complete Gaming Lounge Management Platform

Epic Entertainment’s Stores & Lounges Solution gives you everything you need to run smooth daily operations, reward loyal players, and understand your numbers.

Terminal Management System

Monitor and control every terminal from one dashboard with real-time status, session tracking, and credit controls.

Customer Loyalty Programs

Boost repeat visits with points, tiers, and rewards built directly into your lounge operations.

Cashier Operations Dashboard

Reduce queues and errors with a clear cashier view for buy-ins, payouts, and adjustments.

Revenue Analytics Suite

See which days, games, and offers drive the most revenue with easy-to-read reports.

Inventory & Credit Management

Control game credits, promos, and inventory across terminals and shifts with full history.

Staff Training & Support

Onboarding guides and responsive support so new staff can get productive fast.

How Gaming Lounges Work with Epic

From the first terminal to a busy weekend, your lounge runs on a clear, simple flow.

1

Lounge Setup

We configure your terminals, cashier access, and reporting so you can start operating with confidence.

2

Customer Onboarding

Enroll players into loyalty, set up simple promos, and track their visits and spend patterns.

3

Operate & Grow

Use analytics to adjust hours, offers, and game mix so your lounge stays profitable and busy.

Top Games for Lounges & Stores

These game platforms perform strongly in physical lounges and cafés. We help you choose a mix that matches your players and turnover goals.

You can adjust the game mix over time. Start with a core set of titles and expand as you learn what your players enjoy most.

Gaming Lounge Consultation

Need a faster response? Message us on WhatsApp or Telegram.

Get Your Gaming Lounge Strategy

Drop your best email and WhatsApp number. We’ll send a custom lounge plan and connect you to our team.

We’ll only use your contact details to follow up about lounge setup and onboarding.

FAQs — Stores & Lounges Solution

Answers to common questions from operators planning or upgrading their gaming lounge.

Who is this solution for?
Business owners launching or operating gaming cafés, game credits lounges, or small entertainment centers with terminals and cashier staff.
What terminals are supported?
We support major game credits and skill game terminals and can usually connect with existing hardware already in your location.
Can I track customer loyalty?
Yes. Players can be enrolled into loyalty with points, tiers, and rewards so you can identify and retain your best customers.
How fast is setup?
Most lounges go live within 2–4 days after terminal setup, configuration, and basic staff training.