Responsible Gaming
Epic Entertainment promotes responsible participation in sweepstakes and skill-based gaming. Our mission is to ensure that gaming remains a form of legal entertainment — not a source of financial or emotional harm.
1) Our Commitment
Epic Entertainment supports a safe, transparent, and enjoyable gaming environment. We work only with software providers and distributors who enforce responsible play, age verification, and fair-use policies. Our partners must maintain compliance with all applicable local and federal gaming regulations.
2) Legal Age Requirement
Participation in any sweepstakes or gaming platform distributed by Epic Entertainment is strictly limited to adults aged 18 years and older, or the age of majority in your jurisdiction (whichever is higher). Operators and agents are required to verify player identity and deny access to minors.
3) Responsible Play Guidelines
Do:
- Set a time and budget limit before you play
- Play for entertainment, not as a way to make money
- Take regular breaks and track your activity
- Understand how the sweepstakes system works before participating
Avoid:
- Chasing losses or borrowing money to continue playing
- Using gaming to cope with stress, depression, or financial pressure
- Allowing gaming to interfere with work, studies, or relationships
4) Warning Signs of Problem Gaming
- Spending more time or money on games than you can afford
- Lying to friends or family about gaming activity
- Neglecting work, study, or responsibilities
- Borrowing or selling possessions to fund gameplay
- Feeling anxious, angry, or guilty when not gaming
If you recognize these symptoms, consider taking a break and reaching out to a professional support service.
5) Self-Exclusion and Play Controls
Players who wish to limit or pause their gaming activity can request account suspension or self-exclusion through the relevant platform provider. Epic Entertainment encourages our partner platforms to honor all verified exclusion requests and to offer built-in tools such as daily/weekly spending limits and time-out features.
6) Parental Controls
Parents and guardians are encouraged to use parental-control software and device restrictions to prevent minors from accessing sweepstakes or casino-style games. We recommend tools such as Qustodio, Google Family Link, or Apple Screen Time for household supervision.
7) Partner and Operator Responsibility
Our distributors and lounge operators are required to implement fair-play standards, anti-fraud controls, and clear responsible-gaming messaging at all player touchpoints. Training materials and compliance templates are provided to ensure each operator understands the obligations associated with operating sweepstakes or skill-based platforms.
8) Support and Resources
If you believe gaming may be causing harm, we urge you to seek confidential help. Below are international and U.S.-based resources available 24/7:
- National Council on Problem Gambling (U.S.): ncpgambling.org — Helpline: 1-800-522-4700
- Gamblers Anonymous: gamblersanonymous.org
- GamCare (U.K.): gamcare.org.uk
- BeGambleAware: begambleaware.org
9) Updates to This Policy
This Responsible Gaming Policy may be revised periodically to reflect changes in laws, technology, or platform features. The latest version will always appear on this page with an updated “Last Updated” date.
10) Contact
For questions or requests related to responsible gaming, email hello@epicentertainmentgames.com.